If you’re already a customer, chances are you’re on first name terms. If you’re not yet, then it’s likely she’ll be leading your viewing.

We know she’s an expert in property management, but what else makes her tick?

How long have you been working for Kingsford and what do you like most about your job?

I started in February 2015. What I like most is that every day is different. By that I mean I don’t come in every day to do a typical 9-5 job. It’s never boring and also I really like the team.

What is your number one productivity tip?

I use my productivity planner. Designed by Alex Ikonn. It’s a simple sheet that lets me plan my day and most importantly prioritize my tasks.

Does it make you more productive?

Yeah!… sometimes.

Where is your favourite lunch spot in Edinburgh?

Smoke Stack, it’s a café – bar. It does all sorts of food like Fajitas, Steaks etc.

And… your favourite thing on the menu?

Definitely Mac & Cheese. (Overwhelming enthusiasm observed)

What’s the most recent app you’ve downloaded on your phone?

The Chloe Madeley Fitness app. It’s a 15-minute exercise app. It’s quite easy to follow. I’m probably not using it as much as I should, but I’m going to start using it more as I ramp up my fitness.

What’s your next big project with Kingsford?

At the moment I’m focussed on meeting my sales quota. Recently I’ve been working on developing my skills with our sales trainer Iain. I’ve been learning a lot. Now my targets are clear it’s very exciting to get to put my new skills into practice!

Cheers Rachel!